Email Marketing and CRM Support

Email is one of the most reliable ways to communicate with your audience. It reaches people directly, it builds trust over time, and it gives you space to share information in a clear and organised way. At Narrative North, we help you plan, write and deliver email campaigns that support your wider goals.

We work with the tools you already use, whether that is Mailchimp, HubSpot, a simple CRM or a basic mailing list. Our focus is on making sure your emails are easy to read, well-structured and sent to the right people at the right time.

We also support automated campaigns and customer journeys. This includes welcome sequences, follow-up emails, reminders and any other communication that benefits from being delivered automatically. The aim is to keep your audience informed without adding extra work to your week.

We support:

• Email campaign planning and scheduling

• Writing newsletters, announcements and automated sequences

• CRM support, tidy-up and list organisation

• Audience segmentation and tagging

• Customer journeys and campaign automation

• Template creation and layout support

• Reporting and insights you can understand

Email marketing works alongside your social media, website and advertising. We help you bring these pieces together, so your communication feels consistent and purposeful.